Managing People Within the Law

Managing People Within The Law

Do you want your line managers to tackle poor performance, and misconduct, quickly, efficiently, and with confidence?

Where more serious action is needed, do your line managers know what to do, how to do it, and where their authority starts and ends?

Is too much time being taken up by senior management dealing with situations that could have been dealt with sooner?

This in-house training ensures fee earners, who are line managers, become familiar with your policies and procedures, and that they leave with new skills in handling difficult conversations.

In addition to the known impact it has on a firm, and its managers. Leaving behaviour and conduct issues unchecked, influences the actions of other employees who witness it. By tackling potential problems quickly, it improves motivation, productivity, and retention.

This day involves legal, hr, and behavioural skills training. It includes practical exercises, and interactive discussions, allowing delegates to return to work with greater confidence to tackle challenges and take action.

Topics within the training day usually include:

1 – Disciplinary and Capability (Performance) : How to successfully carry out informal and formal discussions.

2 – Discrimination and Harassment :  Key areas of awareness, and typical issues.

3 – Recruitment and Selection : Important areas to consider to hire the best candidate.

4 – Managing Sickness Absence : Including frequent absences and mental ill health conversations.

5 – Grievances : How to manage complaints and conflict situations.

6 – Difficult Conversations : Tips and techniques for managing awkward topics or concerns about behaviour.

The day involves legal, hr, and behavioural skills training. Alongside practical exercises, and interactive discussions, allowing delegates to return to work with greater confidence to tackle challenges and take action.

Return On Investment

Whilst there are various tools out there, many businesses choose the following:

  • comparison of before and after surveys on self-rated behaviours
  • tracking employee retention, grievances, and absences
  • fewer serious disciplinary matters or dismisals
  • monitoring profitability or cash flow
  • an overall litmus test of the firm’s culture and atmosphere

Looking for other types of Leadership Training? Meetings Training? Workplace Behaviour Training?

Our courses focus on experimental learning, this ensures learning is further cemented before taking it back to your personal and professional lives.

We also offer supportive executive coaching. Coaching is a great tool to allow you to use your new found skills, with regular opportunities to discuss what arises when you do. This helps prevent you from slipping back to old habits as can sometimes be the case.

We offer in-house training, or conferences at high quality venues around London, Guildford, and the South Coast.

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Contact us for more information on leadership training.

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