Leadership Training

People & Productivity

Business and workplace behaviour training for changing culture, developing teams, and growing organisations.

Leadership training for individuals developing prioritised skills, productivity, and profitability.


Recent promotions, developing leadership skills, upcoming changes.


Leadership skills, removing unhelpful behaviours, inclusivity.


Prioritisation, performance, teams, motivation, & productivity.


Stepping up in challenging situations or leading by example.


Managing conflicting priorities at work, delegation, & profit.


Cultural shifts, tackling unwanted wider behaviours, or creating change.

In-house Training for Leaders, Teams, and Organisations

Leadership Training

One day we are working on client work or project work, the next day we are responsible for others and teams. Or we move from senior leadership roles to standing alone as CEO or Managing Partner.

Each transition brings with it new challenges:

  • gaining clarity on what is expected as a leader, and how to manage the transition, including relationships with former peers
  • having appropriate avenues of support, and upskilling, along with an opportunity to reflect on potential changes
  • developing confidence and skills in certain areas, such as interpersonal relationships, delegation, networking, public speaking, and handling challenging situations
  • identifying areas of strengths, skills, and responsibilities, and what practical steps can be taken to close any gaps
  • learning new skills of prioritisations, protecting time, strategic thinking, agility, and team dynamics

Training can also include ongoing opportunities for coaching to help imbed changes, allow for trial and error of new techniques, and create a sounding board for new ideas or upcoming situations.

Transforming Meetings®

Are meetings unproductive, a chore, repetitive, or with some voices being heard more than others?

Transforming Meetings® training creates:

  • Meetings that are engaging, and create high quality ideas
  • A culture where everyone feels valued and heard
  • Strong, robust, and actionable decisions
  • Respectful and useful discussions
  • Time and money saved, alongside fewer meetings

Skills developed including active listening, respect, inclusivity and diversity related behaviours, and for those who lead, managing meetings in a different and easier way.

All team members and team leaders benefit from the training equally.

Delegates who came to this, and have previously attended meetings training elsewhere, expressed how they wish they had come to this sooner, for its ease, value, and change of thinking. See here for more.

Fee Earning & Time Recording

Is effective time recording and billing still an ongoing niggle within your firm?

Do you need fee earners and partner to take more action when it comes to recording their time, and understanding the importance of it.

Has previous training focused on the techniques but not the mindset behind why fee earners under record their time, double discount bills, and more?

This training delves deeper into understanding what truly gets in the way of fee earners recording their time, including what is often never discussed, the discomfort around money.

Where the culture of the firm might feed into it, and where the individuals money mindset plays a role. Alongside some practical challenges, obstacles, hurdles, and how they can be overcome.

Managing People Within the Law

Do you want your line managers to tackle poor performance, absences, conflict, unacceptable behaviour, and misconduct, quickly, efficiently, and with confidence? Tackling it before it escalates ?

Where more serious action is needed, do your line managers know what to do, how to do it, and where their authority starts and ends?

Is too much time being taken up by senior management dealing with situations that could have been dealt with sooner?

This training day provides a hybrid of understanding employment law and policies (yours) and behavioural skills for tackling challenging situations.  It is aimed at those tackling day to day behaviours on the ground such as managers and team leaders, to gain more confidence, as matters progress to more serious matters. Including, if necessary, working with HR.  More detailed information of the training can be found here.

Workplace Behaviour

Are you finding that lateness, sickness, not completing work, or other day to day behaviors, aren’t being addressed by managers confidently?

Do leaders or individuals with aggressive or passive aggressive approaches, poor interpersonal skills, or making, borderline comments are going unaddressed?

Is there a sense of discomfort, lack of psychological safety, or a sense of unease at times in teams?

Do the same topics or the same people come up time and time again in conversations.

Training can include:

  • training for every person in an organisation to understand which of their day to day behaviours help and which unknowingly hinder
  • developing managers and leaders to identify, and tackle behaviours, that range from unhelpful, through to unacceptable, including bullying, discrimination, or harassment
  • real life examples and scenarios to identify those behaviours and comments (with past cases)
  • working with individuals to create confidence in speaking up, personally, or to gain support from HR or those more senior
  • developing understanding of the impact of leaders on culture, leading by example, and how behaviours may have unexpected consequences
  • identifying roles and responsibilities, and gaining buy in to take appropriate steps
  • upskilling in handling challenging conversation in the moment with ease, through to more serious conversations in a more formal grievance or disciplinary setting

Delegates will be given guidance on what such behaviours look like, in real life, day to day. What can be done about it.  Leaving with personal commitments, from all staff, through to the CEO, of what they will do going forward. Further detail can be found here.

Effective Feedback for Success

  • Leading change and improving accountability
  • Advanced communication abilities
  • Confidence in delivering sensitive issues
  • Coaching & mentoring
  • Delivering actionable feedback
  • Avoiding escalation of niggles
  • Reduced misunderstandings or conflict

Our courses are practical, interactive, and fun, in a supportive environment.

Handling Difficult Conversations

Do you want to deal with challenging conversations more readily by learning to..

  • holding performance and behaviour conversations easier
  • give feedback assertively
  • becoming clearer on why you find some people are ‘difficult’
  • understand different barriers to receiving information
  • identify your natural response to conflict or manage strong emotions

Delegates will be given practical tools including useful and counter-productive language and behaviours, mindset and strategy tools to communicate more effectively, and improve professional standing.

Personal Impact 


Our courses are practical, interactive, and fun, in a supportive environment.

Global Tax Network

All training has a strong emphasis on experiential learning. This allows delegates to have real life examples, of what could happen day to day.

They practice what they have been taught, and see what occurs when facing a challenging situation in the safety of a learning environment.

Tried and tested learning models include facilitated discussion, group activities, psychometric profiling, 1:1 feedback, personal reflection, and action planning.

We can also combine with our network for some unique team tasks and outdoor activities.

Crucially, we also work with you, to create an ongoing plan to ensure these skills or behaviours are not only implemented. They continue to stay at the forefront of the mind of individuals and organisations, by using some light touch methods, or other bespoke actions, going forward.


Return On Investment

Whilst there are various tools out there, many businesses choose the following:

  • comparison of before and after surveys on self-rated behaviours
  • tracking employee retention, absences, and grievances
  • monitoring profitability or cash flow
  • recording customer or client retention, cross-referrals, or business development opportunities brought in
  • an overall litmus test of the firm’s culture and atmosphere

Transforming Meetings




Life Coaching

One Life

Get in touch for more information about training.



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